KW Intranet >> Reports and Goals  

Printing a report

The best way to print a report is to save it to PDF, open the PDF file in Adobe Acrobat Reader and print it.

To save to PDF:

  1. Open the report,
  2. Choose Download/Print from the viewer toolbar.

You can print a report when it is open in a browser window, but the browser's print option lets you print only the current DHTML page. Printing from the browser menu also prints, by default, all the frames on the page, including the viewer toolbar.

 

Note: **If you are having trouble downloading or opening PDF files:

The files are not corrupt, there is a bug in IE / Acrobat Plugin.  This is a really common problem with Internet Explorer and the Acrobat plugin. It has been reported for just about every version of each.

The workaround:

0) Close all open copies of Internet Explorer and Adobe Acrobat.
1) Start Acrobat stand-alone from the windows "Start" menu.
2) Choose the Edit | Preferences menu or hit Ctr-K.
3) Choose the "Internet" item on the left side.
4) Uncheck "Allow fast web view" and "Allow speculative downloading in the background".
5) Click Ok.
6) Close Acrobat.
7) Start Internet Explorer.
8) Open the Tools | Internet Options... menu
9) In the center of the dialog, where it says "Temporary Internet Files", click "Delete Files".
10) Click "Ok" and wait for it to finish clearing out the cached broken copies of the PDF's.
11) Restart Internet Explorer, and everything should work fine.

This was tested with Internet explorer version 6.0.2800.1106 and Adobe Acrobat version 6.0.0 5/19/2003.

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